Please use the Directory to the
left to locate your desired
product downloads. Some software upgrades require multiple steps and
this site will guide you through this process to ensure that you
upgrade successfully. If you have any questions, or need
assistance, please call our offices at 818-707-0884 (PST) or
201-996-0884
(EST).
Software Updates via RSS
You can receive notifications when we post new software by utilizing our RSS
Stream. This can be viewed in your favorite Feed Reader, or you can sign up to
have the updates emailed to you.
VERY IMPORTANT:Important
notice for grandMA2 showfiles 2.2.x.x and older. Show files made in software v2.2 and older must be loaded and saved in v2.3.1.1 format before loading into newer versions of software.
This also includes any effects or fixture profile that were exported from v2.2 or older.
You must import them in to v2.2, then migrate the show file to 2.3.1.1, then forward.
VERY IMPORTANT!!! Software older than 5.63 must be updated to
5.697 then 5.761 then 5.821 then 5.902 and finally update to 6.xx!
Failure to follow this path or direct updates from lower numbers can
corrupt your console's hard drive!
ATTENTION - Important
update procedure for version 6.xx and above
Due to an invalid software backup file since version 5.9x, you need to
update your console in a certain way:
Please
update to version 6.1
onPC and update the console. Repeat this once.
After updating your console twice with the same version you will have
created a new backup file. For best memory usage and performance - it
is recommended to clean up older software versions and shows in the
utility menu from time to time and keep only 2-3 of the most recent or
important versions.
The
problem with the invalid backup file only
occurs if you try to "down-date" your console or if you try to update
from console to console.
If there are any questions left, do not hesistate
to contact your local dealer or our tech support.
New Naming Convention for MA Software: Productname_[Streaming
gMA2][Streaming gMA1]_Version
The
important information are the numbers in the brackets. These must fit
together to get the software connecting to each other on the network as
well as to interchange showfiles.
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