Warranty

Regarding the warranty for the products that A.C.T. Lighting Inc and A.C.T Lighting Canada Inc. distribute, we have created this section to present the overall policy, and manufacturer-specific terms, for the two countries we offer our products in.

USA

Product purchased from A.C.T. Lighting, Inc. carries a warranty against defects in material or workmanship for a period of one (1) year from the initial date of purchase. This limited warranty protects the original owner and all subsequent owners provided the product was purchased in the U.S. and proof of purchase is presented when warranty service is required.

A.C.T. Lighting, Inc. does not, however, warrant its products against any or all defects arising as a result of an accident, unreasonable use, improper service, or other causes not arising out of defects in material and workmanship.

During the one (1) year warranty period, A.C.T Lighting, Inc. will supply all parts and labor to repair or replace (at our option) defects covered by this limited warranty, provided the unit is returned to one of the following locations to be specified on the Return Merchandise Authorization:

 

ACT Entertainment  ACT Entertainment 
250 S. Flower Street  108 John Street
Burbank, CA 91505  Hackensack, NJ 07601 
Tel: (818) 707-0884 Tel: (201) 996-0884


All returned products must be accompanied by the following information: date purchased, dealer name, company name, contact name, telephone, and Return Merchandise Authorization. Products must be returned with transportation costs and full insurance prepaid each way.

Liability of A.C.T. Lighting Inc. is limited to the repair or replacement (at our option) of any defective product and shall not include incidental or consequential damages of any kind.

These manufacturers offer our customers greater coverage for their product(s), in addition to the terms listed above.


  • Ayrton
    - 2 years: MagicPanel-FX, MagicBlade-FX, MiniPanel-FX, MagicBurst, MiniBurst, Merak, Mistral-TC, Mistral-S, Ghibli-TC, Ghibli-S, Bora-TC, Bora-S, Diablo-TC, Diablo-S, Huracan-X, Khamsin-TC, Khamsin-S, Perseo-S, Levante-TC, Levante-S. NandoBeam-S3, NandoBeam-S6, NandoBeam-S9,IntelliPix-XT, IntelliPix-R, MagicDot-XT, MagicDot-R, MagicDot-SX, MagicBlade-R, Karif-LT, Domino-S, Domino-TC

    -1 year: AlienPix-RS, CosmoPix-R, VersaPix-RS, DreamPanel-Twin, DreamPanel-Shift, DreamPanel-HD Box, MagicRing-R1, WildBeam-R, MagicPanel-R

  • MA Lighting
    - 2 years from date of purchase

  • MDG
    - 2 years from date of purchase
    5 years for ATMe and ME Series Manufactured after January 1, 2018

  • Robert Juliat
    - Tungsten and HID fixtures: 2 years from the date of purchase
    -Exclusions: Electronic parts (fuses, IC's), optical parts (lenses, iris, sockets, bulbs)
    - All LED fixtures: 3 years from the date of purchase and 5 five years for the LED arrays (does not cover lumen maintenance or color maintenance)

Canada

Product purchased from A.C.T Lighting Canada Inc. carries a warranty against defects in material or workmanship for a period of one (1) year from the initial date of purchase. This limited warranty protects the original owner and all subsequent owners provided the product was purchased in Canada and proof of purchase is presented when warranty service is required.

A.C.T. Lighting, Inc. does not, however, warrant its products against any or all defects arising as a result of an accident, unreasonable use, improper service or other causes not arising out of defects in material and workmanship.

During the one (1) year warranty period, A.C.T. Lighting Canada Inc. will supply all parts and labor to repair or replace (at our option) defects covered by this limited warranty, provided the unit is returned to one of the following locations to be specified on the Return Merchandise Authorization:


ACT Entertainment 
3200 Ridgeway Drive #13 
Mississauga, ON L5L 5Y6
Tel: (416) 907-6770


All returned products must be accompanied by the following information: date purchased, dealer name, company name, contact name, telephone, and Return Merchandise Authorization. Products must be returned with transportation costs and full insurance prepaid each way.

Liability of A.C.T Lighting Canada Inc. is limited to the repair or replacement (at our option) of any defective product and shall not include incidental or consequential damages of any kind.

These manufacturers offer our customers greater coverage for their product(s), in addition to the terms listed above.


  • Ayrton
    - 2 years: MagicPanel-FX, MagicBlade-FX, MiniPanel-FX, MagicBurst, MiniBurst, Merak, Mistral-TC, Mistral-S, Ghibli-TC, Ghibli-S, Bora-TC, Bora-S, Diablo-TC, Diablo-S, Huracan-X, Khamsin-TC, Khamsin-S, Perseo-S, Levante-TC, Levante-S. NandoBeam-S3, NandoBeam-S6, NandoBeam-S9,IntelliPix-XT, IntelliPix-R, MagicDot-XT, MagicDot-R, MagicDot-SX, MagicBlade-R, Karif-LT, Domino-S, Domino-TC
    - 1 year: AlienPix-RS, CosmoPix-R, VersaPix-RS, DreamPanel-Twin, DreamPanel-Shift, DreamPanel-HD Box, MagicRing-R1, WildBeam-R, MagicPanel-R

  • MA Lighting
    - 2 years from date of purchase

  • MDG
    - 2 years from date of purchase
    - 5 years for ATMe and ME Series Manufactured after January 1, 2018

  • Robert Juliat
    - Tungsten and HID fixtures: 2 years from the date of purchase
    - Exclusions: Electronic parts (fuses, IC's), optical parts (lenses, iris, sockets, bulbs)
    - All LED fixtures: 3 years from the date of purchase and 5 five years for the LED arrays (does not cover lumen maintenance or color maintenance)

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